SAP Knowledge Base Article - Public

3290862 - Search category objects are grayed out in Archiving work center


Searching for an archived object category is not possible as all fields are grayed out in Archiving view.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Administrator work center.
  2. Select Archiving work center view.
  3. Under Search Archive, click Search.
  4. From the dropdown, select an object or select Archived Objects to search across all archived documents.
  5. The dropdown and search fields are grayed out.


The archiving search categories are not available because a company setting called "Disable Enterprise Search" is currently enabled on the system.

As the searching mechanism of archiving uses enterprise search, the search categories will be grayed out.


In order to disable this feature, please follow the below steps:

  1. Click on the user profile icon and select Settings.
  2. Select Company Settings
  3. Turn of the setting called Disable Enterprise Search.


Archiving, archived, object, search, category, FSI, enterprise, disable, enable, setting, company, grey, greyed , KBA , LOD-CRM-ARC , C4C Archiving , SRD-CC-ES , Enterprise Search , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions