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3290954 - Error "The cleanup is in progress. Wait …" when selecting any of the CTS settings in Promotion Management

Symptom

  • Error "The cleanup is in progress. Wait …" when selecting any of the CTS settings in Promotion Management.  
  • Also when trying to remove a system from "Manage Systems" in Promotion Management, the following error appears:

"Sorry, Promotion management application is unable to process your request.

The error from the server is: Unable to find servers in CMS <CMS_Name:CMS_Port> and cluster <@Cluster_Name> with kind pjs and service LCMServiceOCA. All such servers could be down or disabled by the administrator. (FWM 01014)"


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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