SAP Knowledge Base Article - Public

3291024 - Unable to add Competencies

Symptom

Error appears upon saving competency - Manage Center of Capabilities

Environment

Product version: SAP SuccessFactors HXM Suite Core 2211
Sold product: Successfactors Job Profile Builder

Reproducing the Issue

  1. Login to customer's instance
  2. Go to Admin Center > Manage Center Of Capabilities > Competencies
  3. Click on "Add"
  4. Fill in all required fields > Click "Add"
  5. Error pops up, "Sorry, we encountered a system error when validating entity \{0\} for correct formatting or to see if duplicate entities exist."

Cause

The problem is caused by MDF logic, the localeVsValueMap is empty which will generate the notifications. Currently user locale is set to English GB but the language is not defined.

Resolution

After switching to English US, the user should be able to create a new competency without any errors.

See Also

INC3678651

Keywords

localeVsValueMap, competency, error when validating entity, duplicate entities, manage center of capabilties , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HXM Core 2211