SAP Knowledge Base Article - Preview

3291273 - SQL Anywhere MobiLink server service fails to start

Symptom

The consolidated database user password has been changed.

The Mobilink Server is running as a service and fails to start:

Jan 12 16:27:08 l1 systemd[1]: Starting SQLAnywhere MobiLink TEST service...
Jan 12 16:27:13 l1 systemd[1]: SA_TEST.service: Control process exited, code=exited status=1
Jan 12 16:27:13 l1 systemd[1]: Failed to start SQLAnywhere MobiLink TEST service.
Jan 12 16:27:13 l1 systemd[1]: SA_TEST.service: Unit entered failed state.
Jan 12 16:27:13 l1 systemd[1]: SA_TEST.service: Failed with result 'exit-code'.
l1:/opt/sqlanywhere17/bin64 # ./dbsvc -u TEST
SQL Anywhere Service Utility 17.0.10.5923
Job for SA_TEST.service failed because the control process exited with error code. See "systemctl status SA_TEST.service" and "journalctl -xe" for details.
l1:/opt/sqlanywhere17/bin64 #

The Mobilink Server log file includes the following error:

[-10002] Consolidated database server or ODBC error:  ODBC: [SAP AG][LIBODBCHDB SO][HDBODBC] General error;10 authentication failed (ODBC State = HY000, Native error code = 10)


Read more...

Environment

SQL Anywhere MobiLink Synchronization Server Version 17.0.10.5923 running on SUSE Linux Enterprise Servers (SLES) 
SAP HANA consolidated database

Keywords

KBA , BC-SYB-SQA-ML , SQL Anywhere - MobiLink , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.