- not always able to tag all the required Jam users in a post when using the Microsoft Edge browser.
- when selecting the user to tag nothing happens
SAP Jam Collaboration
Reproducing the Issue
- Customer logs in to their Jam.
- Goes to any group and its invite page.
- Searches for any user by typing does a few letters of the name.
- Waits for the search auto-suggestions to be shown.
- Tries to select any user from the auto-suggestions, but the user does not get selected.
a feature need to be enabled for the company in the backend
- The solution is to enable a beta_feature called dropdown_mousedown_event_clob_2008 for the customer.
- This is done by the SAP Jam engineering team and require to contact Support
dropdown_mousedown_event_clob_2008, beta_feature , KBA , LOD-SF-JAM-FED , Feed Issues , Problem
SAP Jam Collaboration all versions