SAP Knowledge Base Article - Preview

3291537 - Unable to view Interactive Forms after new Adobe ReaderRights Credential installed

Symptom

After add the new ReaderRights credentials (Expiry date Jan 1st, 2026) you are getting the error below in Adobe Acrobat Reader when displaying Interactive Forms:

This Document enabled extended features in Adobe Acrobat Reader. The document has been changed since it was created and use of extended feature is no longer available. Please contact the author for the original version of this document
 
 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 
 
 


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Environment

  • SAP NetWeaver 7.5 and higher
  • SAP Interactive Forms by Adobe

Product

ABAP platform all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP Solution Manager all versions

Keywords

FP_TEST_IA_01, Adobe Acrobat Reader, Adobe Reader DC, Reader Rights, Credential, ADS, This Document enabled extended features in Adobe Acrobat Reader, , KBA , BC-SRV-FP , Forms Processing , Known Error

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