3291549 - Instance Refresh pairing error "An error has occurred. Please refresh the metadata cache in your source and target instances and try again. To refresh the metadata cache, go to Admin Centre > OData API Metadata Refresh and Export"

Symptom

Error is thrown when pairing on Instance Refresh Tool:

An error has occurred. Please refresh the metadata cache in your source and target instances and try again. To refresh the metadata cache, go to Admin Centre > OData API Metadata refresh and Export, and then choose Refresh. If you are still unable to generate the authentication token, please contact Product Support.

OData API Metadata Refresh and Export""> Read more...

Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HXM Core 2211

Keywords

instance refresh error, pairing error, IRT, refresh, odata, api, cache, error has occurred, production, preview, role, business type , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem

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