SAP Knowledge Base Article - Public

3291565 - Overdue Performance Review Cards

Symptom

Users see overdue Review Your Performance to-do tiles for performance forms that are in the Completed status.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Navigate to Home Page
  2. In 'For You Today', see cards for overdue performance forms that have already been completed

Resolution

Option 1: Disable and Delete All Performance Review Cards

Please Note Before Proceeding:

  • It will take 1-2 hours for the card type to be disabled
  • If the card is re-enabled at a later time, historical cards will not regenerate. Cards will only generate from the point the card is re-enabled.

Please follow the steps in Managing the Home Page - Removing Some Card Types from the Home Page for the Review Employee Performance and/or Review Your Performance cards.

Option 2: Delete and Regenerate Performance Review Cards via Engineering Script

This option will delete all cards within your system, and then regenerate only the valid performance review cards.

For engineering to run the script, please create a case with Product Support under component LOD-SF-PM-POD and provide the following required details:

  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

See Also

Managing the Home Page - Removing Some Card Types from the Home Page

Keywords

success factors, SF, SFSF, PM, PMGM, overdue, old, Task is already Completed, todoEntryId, Migrate To-Do Entries to Card Service, WEF-34028, CRD-200 , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals 2211

Attachments

Pasted image.png
Pasted image.png