SAP Knowledge Base Article - Public

3291565 - Overdue Completed Performance Forms In 'For You Today' Cards - Latest Home Page

Symptom

Users see Review Your Performance to-do tiles for performance forms that are in the Completed status.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Navigate to Home Page
  2. In 'For You Today', see cards for overdue performance forms that have already been completed

Cause

Coding issue.

Resolution

This issue was resolved in PTCH-38719 in June 2022. Existing To-Dos with the issue prior to the fix will need to be corrected via Provisioning. 

As a customer, you do not have access to provisioning. Please engage your Partner or SuccessFactors Product Support to implement the fix.

Case Creation Guidelines for SuccessFactors Product Support (if you have no implementation partner):

  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Testing Usernames we will use to test change:

The process for partners/support to follow is outlined in 3211352 - Completed To-Dos still showing on Latest Home Page - SAP SuccessFactors.

See Also

Task is already Completed, todoEntryId, Migrate To-Do Entries to Card Service, Latest home page (aka Reimagined Home Page), SF, success factors, PM, PMGM, LHOM, HP4, PTCH-38719

Keywords

KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals 2205