SAP Knowledge Base Article - Preview

3291592 - How to change the registered products default filter which uses the Customer ID definition

Symptom

  • When you invoke an object like Serial ID, the value help popup will use a default filter which has an account id defined.
  • The above will filter only for products used by said account, yet you would like for this to be available for all products regardless


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Environment

  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales

Product

SAP Cloud for Customer core applications 2211

Keywords

Default Query, Filter, Value Help, tickets, Products, Registered, Equipment , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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