SAP Knowledge Base Article - Preview

3291759 - Reminder notification is not sent to the initiator in their default locale

Symptom

Reminder notification is sent to the initiator if 'Include Workflow Initiator in Workflow Reminders' checkbox is checked in the  job 'Workflow Action Reminder'. In this case the initiator is added as a CC in the notification that is sent to the approver.

As the initiator is CC in the reminder notification sent to the approver, the initiator receives the email notification in the default locale of the approver which may differ from the initiator's default locale.


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Environment

  • SAP SuccessFactors Employee Central : Workflows

Product

SAP SuccessFactors HXM Core 2211

Keywords

Reminder, initiator, CC, notification, workflow, email, default locale, language, employee central , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , Problem

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