SAP Knowledge Base Article - Public

3291794 - " Unable to load Chart:\{0\} " error message appears when opening the Explorer mode in SAP Analytics Cloud (SAC)


  • When trying to open Explorer mode in SAC story error appears: "Unable to load the chart: (0)".
  • The following information can be seen in the Console tab in Developer tools:"Assertion failed : xxx Dimension not found!!"
  • Even though the error message appears, the data is being displayed properly.


SAP Analytics Cloud (Enterprise) 2022.21.11 

Reproducing the Issue

  1. Access SAC.
  2. Open the affected story.
  3. Go to Explorer mode.
  4. Notice the error message: 'Unable to load the chart'


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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SAP Analytics Cloud 1.0