SAP Knowledge Base Article - Public

3291794 - " Unable to load Chart:\{0\} " error message appears when opening the Explorer mode in SAP Analytics Cloud (SAC)


  • When trying to open Explorer mode in SAC story error appears: "Unable to load the chart: (0)".
  • The following information can be seen in the Console tab in Developer tools:"Assertion failed : xxx Dimension not found!!"
  • Even though the error message appears, the data is being displayed properly.


  • SAP Analytics Cloud (Enterprise)
  • LIVE Data Connection

Reproducing the Issue

  1. Access SAC.
  2. Open the affected story.
  3. Go to Explorer mode.
  4. Notice the error message: 'Unable to load the chart'


Missing read access permission to the connection.


Read access permission to the connection is necessary for explorer views with a live data models.

See Also

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SAP Analytics Cloud 1.0