3291794 - " Unable to load Chart:\{0\} " error message appears when opening the Explorer mode in SAP Analytics Cloud (SAC)

• When trying to open Explorer mode in SAC story error appears: "Unable to load the chart: (0)".
• The following information can be seen in the Console tab in Developer tools:"Assertion failed : xxx Dimension not found!!"
• Even though the error message appears, the data is being displayed properly.

• SAP Analytics Cloud (Enterprise)
• LIVE Data Connection

1. Access SAC.
2. Open the affected story.
3. Go to Explorer mode.
4. Notice the error message: 'Unable to load the chart'

Missing read access permission to the connection.

Read access permission to the connection is necessary for explorer views with a live data models.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue,  sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, DWC, Data Warehouse Cloud, unable, load, chart, explorer mode, explorer, error message, error,  , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-DES-EXP , SAP Analytics Cloud data exploration and explorer views , Problem