3291972 - Leave is not recognised after time profile was changed

After the time profile of an employee was changed at day XX.YY.ZZZ, no leave is deducted anymore and the leave balance didn't change, even though the employee took e.g. vacation. This happens although all settings are correctly maintained and the period closure date is up to date.

(XX.YY.ZZZ represents the  date of the time profile change in time administration work center.)

SAP Business ByDesign

1. Go to Time administration
2. Got to Employees tab
3. Select the affected employee
4. Select Employee Times tab
5. Filter for e.g. time type Vacation
6. Find several approved vacation records after XX.YY.ZZZ

1. Go to Time administration
2. Got to Employees tab
3. Select the affected employee
4. Select Time Account Balances tab
5. For the given example, check vacation balance after XX.YY.ZZZ
6. There is no deduction after XX.YY.ZZZ

The issue might be caused by backend inconsistencies and the current work schedule is not active. This can be verified as follows:

The settings of the changed time profile include a work schedule, but when clicking on the work schedule button, no schedule appears after XX.YY.ZZZ, however it appears before this date.

Open an SAP incident. Development will need to activate the work schedule from the backend.

missing, incorrect, balance, not available, , KBA , SRD-HR-TLM , Time and Labour Management , Problem