Symptom
- in Manage Permission Groups page the View History summary option for certain group is not working as expected
- the View History summary is taking a very long time to open sometimes over 3 min
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- open Manage Permission groups
- click take Action on a group
- select View change history
- it is taking a long time for the pop up to appear (sometimes over 3 min)
Cause
Too many records for the group change history
Resolution
- This is expected behavior when there is too many records for the group change history
- If there is a need to clear the history for certain group please
- raise a case with Support under LOD-SF-PLT-RBP
- Support will contact Engineering to run a script to clear the history
- please provide customer approval and which RBP group that need their history cleared
See Also
INC3410145
Keywords
INC3410145
, KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
SAP SuccessFactors HCM Suite all versions