SAP Knowledge Base Article - Public

3292002 - New Hire Additional Data not shown in Actions Tab - Onboarding

Symptom

  • There is no option for New Hire Additional Data in the Onboarding Dashboard > Actions tab.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Onboarding Dashboard
  2. Search for any candidates who is not yet hired
  3. See that there is no New Hire Additional Data in the Actions tab

Cause

The system is working as designed.

Resolution

1) The Actions Tab only has 4 options:

  • Onboarding Documents
  • Cancel Onboarding
  • Restart Onboarding
  • New Hire Data

2) Once a candidate is hired, the Cancel and Restart options will disappear.

3) When a manager wants to complete a step on the candidate's behalf - say complete PDC or CDC, the manager will have to click the 'View Details' in the candidate's onboarding dashboard, and click complete. See attached screenshot

Keywords

Actions, Actions Tab, Onboarding Dashboard, New Hire Additional Data, CDC, Dashboard, Onboarding, Onboarding 2.0, ONB2, ONB , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2211