SAP Knowledge Base Article - Public

3292387 - Unable to receive event logs for failed IC Job's

Symptom

You have enabled the IC Job Email Functionality for Error Reports however you are not receiving the event logs reports when an Integration Center job has failed. 

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Integration Center

Cause

This error could occur due to missing permissions for User. 

Resolution

Add the below missing permissions for the user

  • Admin Center Permissions > Read Execution Manager Events
  • Admin Center Permissions > Read Execution Manager Event Payload or Event Report

See Also

KBA ## 2402891  Error Message: "[COE0020]Permission execmanager_read_events_sys_admin is required" , Error Code:"COE_GENERAL_FORBIDDEN Status: Forbidden Status Code: 403" - Integration Center - SAP for Me

Keywords

Integration Center, Event Logs, failed IC Job, Monitor Job, IC Successfactors, SFSF, Email , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-INC-JOB , Integration Center Job , Problem

Product

SAP SuccessFactors HXM Suite 2211