Symptom
Application error received when trying to submit Personal Data Collection Step
Application error received when trying to submit New Hire Data Review Step
Environment
SAP SuccessFactors Onboarding
Cause
- Global information section is not visible to user completing new hire data review
- Global information section is not visible in personal data collection step
- OninIt rule exists in Manage Business Configuration > GlobalInfo_DEU (or any country GlobalInfo)
- Global Info is not enabled in Personal Data Collection and user completing NHDR does not have permissions to Global Info section.
- Therefore rule is trying to trigger and causing error.
Resolution
- Change onboarding context to No for onboarding for the rule so it will not trigger in onboarding.
- In manage business configuration > globalInfo_DEU (example) > RULENAME > Details > Onboarding change to No
- If system will not allow to change onboarding context to No, please edit the rule ID condition similar to last scenario in this blog so rule is not triggered in onboarding
- Or as per attached condition so rule is skipped in NHDR also
Keywords
cannot insert NULL or update to NULL: Not nullable "CREATED_BY" column, application, error, personal, data, collection, oninit rule, globalInfo, new hire data review , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions