SAP Knowledge Base Article - Public

3292442 - Application Error on Provide Personal Data - Onboarding


Application error received when trying to submit Personal Data Collection Step


SAP SuccessFactors Onboarding


  1. OninIt rule exists in Manage Business Configuration > GlobalInfo_DEU (or any country GlobalInfo)
  2. Global Info is not enabled in Personal Data Collection
  3. Therefore rule is trying to trigger and causing error


  1. Change onboarding context to No for onboarding for the rule so it will not trigger in onboarding.
  2. In manage business configuration > globalInfo_DEU > RULENAME > Details > Onboarding change to No
  3. If system will not allow to change onboarding context to No, please edit the rule ID condition similar to last scenario in this blog so rule is not triggered in onboarding


cannot insert NULL or update to NULL: Not nullable "CREATED_BY" column, application error, personal data collection, oninit rule, globalInfo , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem


SAP SuccessFactors Onboarding 2211