Symptom
We have enabled SSO, however onbordee unable to login into the system it is asking domain email ID of the company, usually SSO should not be applicable for Onbordeess
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
The customer has the SSO login enabled in the provisioning.
When the onboardee/external user receive the welcome email , the link in the email is redirecting to the SSO login page.
Resolution
The Partial Organization SSO should be enabled.
Only if this is enabled the external user will be able to login using standard username and password and the employees will be able to login using the SSO.
This setting should not be enabled if you have IAS enabled in the system.
Attaching screenshot for reference.
Keywords
SSO Login , External user , Password , Onboarding , KBA , LOD-SF-OBX-ACC , Accessibility , Problem