3292463 - Data is not being populated from previous employment during rehire - Employee Central

During the rehire process one or more fields are not being populated automatically from previous employment.

SAP SuccessFactors Employee Central

1. Start the process of rehire through "Rehire Inactive Employee" or "Add New Employee (Accept Match)";
2. Fill the required personal fields > Continue;
3. Check that data (e.g. "Address") did not get populated automatically.

This is an expected behavior when there are rules configured to change the values.

If you perform the rehire through "Rehire Inactive Employee" or "Add New Employee (Accept Match)", all the previous data must be populated automatically.

In case the rehire does not automatically populate the fields, it will be necessary to collect the logs and check if any rule is interfering in the process and setting other values for this fields.

In order to check it, enable Rule Trace and perform the steps from scratch so you can identify the rows with "[set]" information and raise the rules that are affecting the process. Please refer to KBA 2257064 - Employee Central - Business Rule Execution Log.

After analyzing the file, if you raise that some rule can be the cause of the issue, please try to disable the rule to confirm the behavior and contact your implementation partner as custom configuration is not under the scope of Product Support. Please refer to KBA 2801299 - What is Support - What is Consulting.

• Implementing and Managing the Employment Lifecycle (from Hiring to Termination) - Rehiring an Inactive Employee;
• 2079985 - How to Rehire an Inactive Employee - Employee Central;
• 2543912 - Rehire employees and Use this Match Features in Employee Central.

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions