SAP Knowledge Base Article - Public

3292531 - Not able to select template when creating a group in SAP Jam


While creating a Group on Jam, there is no template available to select on the template dropdown. 

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”


SAP Jam Collaboration

Reproducing the Issue

  1. Go to Groups
  2. Click on Create a Group
  3. In Template dropdown there is no template available to select


If you have the Basic Edition, this is expected behavior. Basic Edition does not offer pre-delivered group templates.

See Also

3169987 - Not able to create Groups in SAP Jam using certain Templates

About group templates


JAM, Group Creation, Creating a Group, Group Template, Basic Edition
, KBA , LOD-SF-JAM-GRP , Group Issues , How To


SAP Jam Collaboration all versions