SAP Knowledge Base Article - Preview

3292594 - Size limit on the total policies object for the Site


We can't update email templates on Site by using endpoint accounts.getPolicies.

The same template works or not depending on the apiKey that we use.

We tried to update templates with two different methods from API, accounts.setPolicies and accounts.policies.emailTemplates.setConfig, and getting the same results for both:

"errCode": "500001",
      "errMessage": "Internal server error",
      "endpoint": "accounts.setPolicies",



  • SAP Customer Data Cloud


SAP Customer Data Cloud all versions


CDC, email templates, policies object, size limit , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.