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SAP Knowledge Base Article - PreviewSymptom
- You are using the Utilities scenario integrated with Live Activity
- When you search using postal code for Premise or Utilities Customer, there are no results shown in the Live Activity Results
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2211
Keywords
Search, postal code, house number , KBA , LOD-CRM-IND-UTL , Utilities , LOD-CRM-LA , Live Activity , Problem
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