SAP Knowledge Base Article - Public

3293031 - Failed To Create File error Inline Resume Viewer - Recruiting

Symptom

Users are getting a Failed to create file, when attempting to save all resumes from Inline Resume Viewer.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting 

Reproducing the Issue

  1. Navigate to Recruiting 
  2. Select a Job Requisition, view candidates 
  3. Check the Name box, to select all candidates 
  4. Select Action Dropdown, View Resumes
  5. Select the Save all resumes option
  6. Error message displays 

Cause

There are a small amount of resumes; around 4% that are not compatible with the inline viewer product and cannot be fixed.



Resolution

Currently this is a limitation of the Inline Resume Viewer feature.

The documents will need to be downloaded and read using a document reader installed on the user's computer. 

See Also

KB Article  2646144  - Inline Resume Viewer - Recruiting Management 

Keywords

RCM, SF, SuccessFactors, inline resume viewer, cv, carousel, inline resume, resume, error, download, fails, save, all, not, available, view, This candidate resume is not available to view on line at this moment, you can try again later or download resume now.  , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions