SAP Knowledge Base Article - Preview

3293101 - Error "Invalid request received" when logging with Customer Data Cloud (CDC)

Symptom

In SAP Commerce, the SAP Customer Data Cloud is used for organization management. 
When trying to log in to Commerce with an user and password already registered with CDC is not possible.


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Environment

  • SAP Commerce
  • SAP Commerce Cloud
  • Cloud Integration
  • SAP Customer Data Cloud
  • SAP Commerce Cloud, Composable storefront

Product

Cloud Integration all versions ; SAP Commerce Cloud all versions ; SAP Commerce Cloud, composable storefront all versions ; SAP Customer Data Cloud all versions

Keywords

CDC, invalid_request, Invalid request received, gygia, gigyaloginaddon, gigyabackoffice., ccv2, hybris , KBA , CEC-SCC-INT-CDCI , Customer Data Cloud integration , Problem

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