SAP Knowledge Base Article - Public

3293129 - Onboarding Admin cannot see the New Hire's details in the Onboarding Dashboard - Onboarding

Symptom

Candidate's First Name and Last Name are not showing in the Onboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as the affected Onboarding Admin
  2. Navigate to Onboarding Dashboard
  3. See that the New Hire's First Name and Last Name are not showing

Cause

Missing permission.

Resolution

  • Provide the mentioned permissions below:
    • Manage User > Employee Export
    • Metadata Framework > Admin Access to MDF OData API 

Please note enable this permission only for the Administrator. Do not enable this permission for the Hiring Manager/Onboarding Participant. Ensure that this permission is not enabled for Hiring Managers/Onboarding Participants from any other roles. 

Keywords

Onboarding Dashboard, Dashboard, Onboarding Admin, OnboardingBPEAdmin, Permission, Onboarding, ONB2, OBX , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2205