SAP Knowledge Base Article - Public

3293129 - Onboarding Admin cannot see the New Hire's details in the Onboarding Dashboard - Onboarding

Symptom

Candidate's First Name and Last Name are not showing in the Onboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as the affected Onboarding Admin
  2. Navigate to Onboarding Dashboard
  3. See that the New Hire's First Name and Last Name are not showing

Cause

Missing permission.

Resolution

  • Provide the mentioned permissions below:
    • Manage User > Employee Export
    • Metadata Framework > Admin Access to MDF OData API 
  • If Logged user granted to Employee export permission in one of the Role, then Employee export permission is needed for other role as well (roles with ONB2Process Object).

     

    The dashboard will show records as per ONB2process object granted Target population. Other Admin Role should not be granted permission for ONB2Process Object.

     

    The behavior is by design and may be hard to understand.

Please note enable this permission only for the Administrator. Do not enable this permission for the Hiring Manager/Onboarding Participant. Ensure that this permission is not enabled for Hiring Managers/Onboarding Participants from any other roles. 

See Also

 Explain more in KBA: 3018516 - Employee Export permission issue - Onboarding 2.0

Keywords

Onboarding Dashboard, Dashboard, Onboarding Admin, OnboardingBPEAdmin, Permission, Onboarding, ONB2, OBX,Fiest Name, Last Name , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2205