SAP Knowledge Base Article - Public

3293254 - Incorrect Time off Alerts Triggered

Symptom

  • There were Incorrect Time off Alerts Triggered without any Manual Trigger/Action
  • This has occured when a Recalculation or a PEP has updated the EmployeeTime Record.
  • The "last modified by" flag on the EmployeeTime record says v4admin

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

Erroneous Time Off Alerts Triggered

Cause

This has occurred when the EmployeeTime records were all modified by v4admin(System User)

Resolution

  • This occurs when a recalculation or a PEP process (During the year end) has run that results in updating the EmployeeTime Record thereby triggering the Alerts configured on the Employee Time Object.
  • In this case, PEP run has set the field Editable to "No" and therefore the post save rule was triggered.
  • As a solution, Add a condition in the rule so that the alert should not be triggered if Editable = No or last modified by = v4admin.

Keywords

KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions