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SAP Knowledge Base Article - PreviewSymptom
- Resetting password using the security questions shows the error:
You have provided a wrong combination of user, questions and answers
- In IAS Troubleshooting log file at the same time, you see a entry like:
severity=WARN, location=<...>.SecurityQuestionsController, message=Could not find existing service provider
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Environment
- Identity Authentication
Product
SAP Cloud Identity Services all versions
Keywords
KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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