3293380 - Error "Recipient address for e-mail not found" when sending emails using Active Import Feedback

• The job log of SM:AI_CRM_CM_COM_IMPORT_FEEDBACK job shows :
  "Recipient address for e-mail not found.
  Action could not be successfully executed."
• Unable to send a Notification to the IT operator on the status of import using Active import feedback. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Solution Manager 7.2 SP08 and above

B_BUPA_RLT, SM_CHM, Active Import Feedback, E-mail, Job Log, SM:AI_CRM_CM_COM_IMPORT_FEEDBACK , KBA , SV-SMG-CM , Change Request Management , Problem