/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
After updating the contact person in a ticket you notice when creating a new E-mail in timeline that the previous contacts E-mail is still populated.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
incorrect contact address, change contact person , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)