SAP Knowledge Base Article - Public

3293632 - Not Able to Add Company-Specific Help in format "mailto"

Symptom

You are trying to to Add Company-Specific Help however the system does not allow it.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Click on the question mark button besides the profile icon.
  2. Click on Add Company-Specific Help.
  3. Click on New and select link option.
  4. Try to add the link in "mailto" format.
  5. System will not allow it.

Resolution

This is the system expected behaviour.
SAP Business Bydesign only supports http and https links when maintaining in Company-Specific Help

Keywords

BYD / Company-Specific Help / Documentation , KBA , SRD-CC-WEK , Workplace Embedded Knowledge Transfer , Problem

Product

SAP Business ByDesign 2211