SAP Knowledge Base Article - Public

3293967 - User receives "Unsaved Changes" popup on newly created Workpages in SAP JAM

Symptom

The popup "Unsaved Changes" appears for workpages, even for newly created workpages, when no changes were made to the page at all, so there is nothing to recover.

Environment

SAP SuccessFactors JAM

Reproducing the Issue

  1. From JAM home page
  2. Create a new workspace
  3. Click on the '+' sign to add a new page
  4. Click on Work page > Ok
    Unsaved Changes popup appear.

Resolution

As per Engineering team feedback, this issue cannot be reproduced all the time, which means it is very hard to debug it. However, our team will keep tracking it and will work on a fix in the future.

Workaround: Right now, as it does not affect the JAM's function, our recommendation is for users to click the discard button.

Once we have news around the next steps on this behavior, we will update this KBA which we suggest you marking as favorite to receive updates.

Keywords

INC3645272, unsaved changes, unsaved changes popup, unsaved changes pop up, jam unsaved changes , KBA , LOD-SF-EAS-WZW , Workspaces , Problem

Product

SAP Jam Collaboration all versions