Symptom
- Custom card is not showing on Latest Home Page even with the permission on Target Group
- I've added a group on Target Group and the user on this group is still not able to see the card
- I've added a role on Target Group and the user on this role is still not able to see the card
- The custom card added on a folder created on Manage Organizational Updates is not showing
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Cause
- The group/role was added only in the card's target but not in the Folder in Manage Organizational Updates.
- There are more than 16 cards that should be visible for a specific user.
Resolution
Check and ensure the group or role is added into the custom folder as well to grant the user visibility to it.
If the user has no permission to see the folder, the card won't show as well.
Despite you can create up to 100 cards, system will only display the first 16 cards according to its order.
See Also
Creating or Editing Custom Cards for the Latest Home Page
2979181 - For You Today Engagement Cards & Quick Actions on The Latest Home Page
Keywords
custom card not showing, organizational updates, permission granted, target group not working on custom cards, unable to see the card , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , LOD-SF-PLT-LHOM , Latest Home Page , How To