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SAP Knowledge Base Article - PublicSymptom
Application error when accessing onboarding from the dropdown menu.
"An application error occurs, please contact system administrator"
Environment
SAP SuccessFactors Onboarding
Cause
Browser is not updated and clear cache.
Resolution
When all the necessary permission are in place and then the onboarding dashboard is not accessible, please do follow steps:
- Update your browser to the latest version;
- Clear browser cache;
- Clear browser cookies.
Keywords
OBX, onboarding, dropdown, dashboard, application error, error, not accessible , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem
Product
SAP SuccessFactors Onboarding all versions
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