SAP Knowledge Base Article - Public

3294095 - Performance Form People Profile Link Error: Contact an administrator to enable the permissions or configurations related to this information

Symptom

When users click on a performance form link for people profile, they receive an error message:

Contacte o administrador para ativar as autorizacoes ou configuracoes relacionadas com esta informacao. (Translation: Contact an administrator to enable the permissions or configurations related to this information).

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log into system
  2. Home dropdown > Performance
  3. Select performance form
  4. Go to section with people profile link and click on the link
  5. Receive error message

Cause

Different block IDs are configured for different languages.

Resolution

  1. Manage Templates > Performance Review tab
  2. Select performance form
  3. Navigate to section containing the link
  4. Under the box containing the link, click on the Add more+ link
  5. Update the block IDs for each language to match the English US language

See Also

Implementing and Managing Performance Management - Adding People Profile Block Links to Forms

Keywords

success factors, SF, PM, PMGM, blocklink, portlet, hyperlink, URL, translations, employee profile , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-SYS , System Performance , Problem

Product

SAP SuccessFactors Performance & Goals all versions