SAP Knowledge Base Article - Public

3294095 - Performance Form People Profile Link Error: Contact an administrator to enable the permissions or configurations related to this information

Symptom

When users click on a performance form link for people profile, they receive an error message:

Contacte o administrador para ativar as autorizacoes ou configuracoes relacionadas com esta informacao. (Translation: Contact an administrator to enable the permissions or configurations related to this information).

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log into system
  2. Home dropdown > Performance
  3. Select performance form
  4. Go to section with people profile link and click on the link
  5. Receive error message

Cause

Different block IDs are configured for different languages.

Resolution

  1. Manage Templates > Performance Review tab
  2. Select performance form
  3. Navigate to section containing the link
  4. Under the box containing the link, click on the Add more+ link
  5. Update the block IDs for each language to match the English US language

To find the block ID in Latest People Profile, follow this KBA 3218732 - How to Handle Sections in Configure People Profile

  1. Access Manage data.
  2. Search "EmployeeProfilePageConfig".
  3. In the second tab, select "PP3Page (PP3Page)".
  4. Click the relevant section/subsection Details, and then the necessary block details.
  5. The block ID will be under the column "Code". 

See Also

Keywords

success factors, SF, PM, PMGM, blocklink, portlet, hyperlink, URL, translations, employee profile, block id, different , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-SYS , System Performance , Problem

Product

SAP SuccessFactors Performance & Goals all versions