SAP Knowledge Base Article - Public

3294099 - Part Numbers of Variant Type Products are not being shown in Catalog


Part Numbers of Variant type Products are not being shown in catalog when trying to Add to Quote.


Type: Test and Productive System integrated with Variant Configuration 
Product version: SAP CPQ 2023
System managed by: SAP Cloud Tenant
Sold product: SAP SALES CLOUD CPQ 

Reproducing the Issue

  1. Login to CPQ;
  2. Open any existing quote and click Add Products;
  3. In the catalog, it can be seen that some products do not show Part Number.


When product is not of simple type and "Allow adding incomplete items" is turned off, part number will not be shown in the Catalog, because in general the part number of the configurable product can depend on the configuration.


Turn "Allow adding incomplete items" toggle on for respective User Type.
It must be considered that user will be able to add incomplete products to the quote.


Part Number, Variant Configuration, Catalog, Add Item, Quote, CPQ  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed


SAP CPQ 2023