SAP Knowledge Base Article - Public

3294101 - Recruiting Team Settings is showing wrong Template Name from the dropdown - Recruiting Management

Symptom

Manage Recruiting Team Settings is showing a wrong Template Name list, not matching the list from Manage Templates.

How Template is being shown:

How the Template is named from Manage Templates:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management.

Cause

The Label correspondent to the language which User is using the system has the given name inherited from XML. Recruiting Team Settings list will read the label accordingly to the language being used in the system and will reflect what's defined in the label. As can be seen, in this example, the EN_US Label is different from the Name and is the label that is being displayed.

Resolution

In order to adjust it, will be necessary to engage a Partner or Implementation Team that can access Provisioning and will update the label information for the desired language.

In this example, the system is using EN_US, so the Label of EN_US will be updated on the XML:

After uploading:

Note: Don't change the Label inside Manage Templates or change the name directly in Template Name; it will duplicate the Template. 

Note: If necessary, change the name of the label to many Languages is required; in this example was only EN_US but it can be simply translated and adjusted for multiple locales.

Keywords

recruiting team settings, list, dropdown, duplicated, names, template, wrong, mismatch, manage templates , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions