SAP Knowledge Base Article - Public

3294119 - Operators fields do not appear when creating a New Job Requisition from a Blank Template - Recruiting Management

Symptom

After clicking on "Create New" and choosing "New Job Requisition from a Blank Template", system only shows the following fields:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management.

Cause

The Template selected has no Route Map selected when we check in Form Template Settings. If the Form has no Route Map, system won't pull the information about the Operators involved to proceed and initiate the Approval Process. 

Resolution

In order to fix it, go to Form Template Settings and select a Route Map to be used, and later, Update the Form. The fields will come up accordingly to the Operator and Steps defined; in the example below, is used O (Originator) and G (Manager).

After saving:

*It's showing only Hiring Manager as follows the Route Map selected, whereas the steps are defined between O and G

To see more about the Route Map and Form Template Settings in general, refer to the following documentation:

See Also

Keywords

fields, create new, blank template, requisition, missing, operators, hiring manager, recruiter, add , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions