3294122 - SAP Marketing - Additional ID Not reflected at Contact level

Although the additional Origin ID (COOKIE ID) has been imported and is visible in the Import Monitor App, it is not visible at the contact level.

SAP Marketing Cloud Edition

In the Import Monitor App, You can see the below Paylaod 

• FACETS:
  • CUAN_S_IMPORT_IC_FACET:
    • ID_ORIGIN: COOKIE_ID
    • ID: xxxxxxxxxxxxxxxx
    • TIMESTAMP: 

• Go to the Contacts App
• Search and open the contact 
• Under the Data Origins section, you cannot see the additional Origin ID (COOKIE ID) 

The origin COOKIE ID is excluded from the display at the contact level by design because it does not provide any meaningful insight and contacts can have multiple cookie IDs.

We can see that the contact has been enriched with the additional ID "COOKIE ID " you can see under Inspect Contact App.

Inspect Contact

Import Monitor, additional Origin ID, COOKIE ID, contact  , KBA , CEC-MKT-DM-IC , Interaction Contact , Problem