SAP Knowledge Base Article - Public

3294138 - Token is not working on notification - Onboarding

Symptom

Hiring Manager token is not working as it is not getting the correct name.

Environment

SAP SuccessFactors Onboarding

Cause

Incorrect token used.

Resolution

It is necessary to use the current standard tokens for pre-dined keys such as Hiring Manager, FirstName, LastName, etc.

Please review the guide with the correct tokens: Email Tokens in Onboarding

Keywords

Token, Hiring, Manager, Notification, Email, Onboarding, Onb, Obd, Message, Configuration , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions