SAP Knowledge Base Article - Preview

3294197 - Notification Trigger not working as expected in some email domains - Onboarding

Symptom

  • Using the "GMAIL" domain, the notification body has the pre-configured email body in the system and the notification contains an HTML code. 
  • Using the "Yahoo" domain, the notification body has the pre-configured email body in the system. HTML is NOT showing
  • Using the "Microsoft Outlook" domain, the notification body contains the default configuration of the email template. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2211

Keywords

HTML code, notification triggers, Email Layout Settings, HTML, Email Settings, Onboarding notifications, EML, Email, INC3647215 , KBA , LOD-SF-OBX-NF , Notifications Framework , Problem

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