3294218 - Managed Gateway for Spend&Network transactions are failing with "Error: There is no SAP Cloud Connector (SCC) connected to your subaccount"

Symptom

SAP Integration Suite, managed gateway for spend management and SAP Business Network transaction tracker show below error for the transactions flowing towards backend ERP/S4HANA system.

org.apache.cxf.transport.http.HTTPException: HTTP response '503: Service Unavailable. There is no SAP Cloud Connector (SCC) connected to your subaccount matching the requested tunnel for subaccount "a8f3ed22c" and SCC location ID "[SCC_Location_ID]". Check the configuration on SCC and cloud side.' when communicating with https://ADDRESS_IS_SET_VIA.HEADER

Product

SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP ERP all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP S/4HANA all versions

Keywords

[Change Request ID: ] , KBA , BNS-ARI-CI-BUY , Managed Gateway for Procurement , Problem

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