SAP Knowledge Base Article - Preview

3294267 - Association between Country and Event Reason not working properly

Symptom

  • The filtering of event reasons based on country breaks when there is a custom-string field of type 'Country' configured in the data model, because this field is used as the parent rather than the legal entity's country of registration. In case these two country fields contain the same value, all is good, but if the custom field is empty or contains a different value, this impacts the event reason drop down values.
  • If the system is configured to filter the event reason by country, and there is a custom country field in Job Information, then the country value in this field may differ from the default country of the company field. This means that the results for search in the event reason dropdown in the Job Information History can contain values that are not supposed to be accessible.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central 2211

Keywords

KI2211, KI2305, ECT-194147, PRB0066784, event reason is not filtering properly based on country selection , KBA , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , Known Error

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