Symptom
- After changing the password of the login credentials, the following error message occurs in SAP Analytics Cloud (SAC)
"Unable to connect to data source. Check your connection details then try again."
- When setting up a new connection with the exact same connection details, everything works just fine.
Environment
SAP Analytics Cloud (Enterprise) 2022.15.8
Reproducing the Issue
- Edit SQL connection (Enter username and password).
- Connection updated successfully.
- Go to Datasets.
- Create New -> From a Data Source -> SQL Databases.
- Fill all the information.
- Push Create button.
- Notice error message "Unable to connect to data source. Check your connection details then try again.".
Cause
Resolution
Add the parameters : "encrypt=false" and "encrypt=true;trustServerCertificate=true" in the Connection dialogue > Server (example: host:port;encrypt=false).
See Also
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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