SAP Knowledge Base Article - Public

3294293 - It is not possible to create a work schedule with a 24 hour working day

Symptom

You are creating a clock times work schedule and in this work schedule you want to configure a 24 hours working day, for example from 08:00AM to 08:00AM the next day, but there will be error message like below.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors Employee Central - Time Sheet
  • SuccessFactors Employee Central - Time Off
  • SuccessFactors Time Tracking

Reproducing the Issue

  1. Go to 'Manage Data'.
  2. Select 'Work Schedule' in Create New.
  3. Set 'Time Recording Variant' to 'Clock Times', and 'Cross Midnight Allowed' to 'Yes'.
  4. Click on 'Details'.
  5. Set the same start and end time with Category 'Scheduled Working Time', and click on Done button.
  6. Save the work schedule and then you will see the error as below

Cause

This is the standard design. 

Resolution

Please set the End Time as Start Time minus one minute.

For example, if the Start Time is 08:00AM, please set the End Time as 07:59AM instead of 08:00AM. 

This will avoid the error as a workaround.

Similar situation also happens with Work Schedule Day Model, as mentioned in KBA 3253281 - Unable to create a work schedule day model with the same start time and end time.

You can submit an enhancement request by following KBA 2090228 if you would like to request a change.

Keywords

workschedule, daymodel, planned, working, time, starttime, endtime, start, end , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-EC-TIM , Time Off , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions

Attachments

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