SAP Knowledge Base Article - Preview

3294481 - Information to provide when reporting a TREX issue

Symptom

When a TREX issue is reported, SAP requires some initial information to start analyzing the issue.

If this information is not provided in the initial description of the issue, time is lost while this information is asked for and compiled.

This note compiles the list of the information, traces, etc. that need to be provided by the customer.


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Environment

TREX indexing engine

Product

search and classification engine (TREX) for SAP CRM all versions

Keywords

KBA , BC-TRX , TREX , How To

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