Symptom
When a TREX issue is reported, SAP requires some initial information to start analyzing the issue.
If this information is not provided in the initial description of the issue, time is lost while this information is asked for and compiled.
This note compiles the list of the information, traces, etc. that need to be provided by the customer.
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Environment
TREX indexing engine
Product
search and classification engine (TREX) for SAP CRM all versions
Keywords
KBA , BC-TRX , TREX , How To
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