Symptom
When attempting to perform any of the manager actions from the my team quick actions tile (one time bonus, terminate, change job and compensation info, etc), or the request time off quick action, the screen takes up to 1 minute to load on the 1st attempt.
After you wait out the 1st load, the screens shows up in the normal amount of time
Environment
SAP SuccessFactors HXM Suite
Cause
Our internal ENG team was able to isolate and identify a defect that is causing this behavior.
Resolution
The potential fix is now planned to be included with the b2305 release (Estimately PREV environment for 28th of April 2023 and PROD environment for 2nd of June 2023) .
See Also
Keywords
WEF-38421, SAP SuccessFactors HXM Suite, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success, Factor, bizx, INC, my team, team tile, actions, team actions, PTCH-39948, my team tile, my team card, Take Action, Actions, Actions Button, Terminate, Change Job and Comp Info, Change Job and Compensation Information, Change Compensation and Job Information, Change Comp and Job Info, Manager, Team, Latest Home Page, Home Page, No Response, Not loading, Quick Card, Employee Search, WEF-38421 , KBA , LOD-SF-PLT-QA , Quick Actions , Problem