Symptom
After upgrading the Introscope EM to version 10.8 you are getting dumps when you try to discover the Introscope EM at step "Define CA Introscope" or when you try to access the "User Management" functions.
In the dump file you can see:
Category ABAP Programming Error
Runtime Errors OBJECTS_OBJREF_NOT_ASSIGNED
Except. CX_SY_REF_IS_INITIAL
ABAP Program CL_DIAGLS_LMDB_WRITE_UTIL=====CP
Application Component SV-SMG-LDB
Short Text
Access using a 'ZERO' object reference is not possible.
Error analysis
An exception has occurred which is explained in more detail below. The
exception is assigned to class 'CX_SY_REF_IS_INITIAL' and was not caught in
procedure
"SET_LMDB_INST_SCVS_TO_REF" "(METHOD)", nor was it propagated by a RAISING
clause.
Since the caller of the procedure could not have anticipated this
exception, the current program was terminated.
The reason for the exception is:
You are trying to access a component with a 'ZERO' object reference
(points to 'nothing'). Variable: "<LFS_SOFT_COMP_VERS>".
An object reference must point to an object (an instance of a class)
before it can be used to access a component. The reference has either
never been set, or it was set to 'ZERO' with a CLEAR statement.
Contents of system fields
Name Val.
SY-MSGV1 SAP_SuppliedElements.KeyElementFingerprint="bb90a9
SY-MSGV2 d7-8e32-54e5-3253-514117d5a379",SupplierName="LAPI
SY-MSGV3 _WilyExtractor",SupplierVendor="sap.com"
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Environment
- SAP Solution Manager 7.2 SP13 and higher
- Introscope Enterprise Manager 10.8
Product
Keywords
OBJECTS_OBJREF_NOT_ASSIGNED, CX_SY_REF_IS_INITIAL, CL_DIAGLS_LMDB_WRITE_UTIL=====CP, CL_DIAGLS_LMDB_WRITE_UTIL=====CM005, SET_LMDB_INST_SCVS_TO_REF, 500 error, Define CA Introscope, User Management , KBA , XX-PART-WILY , Introscope by CA Technologies , SV-SMG-LDB , Landscape Management Database (LMDB) , Known Error
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