SAP Knowledge Base Article - Public

3294951 - 'Conversion Result is Empty' Error While Uploading Lockbox Inbound File


Error is displayed while uploading a Lockbox inbound file:

 'Conversion Result is Empty'


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Liquidity Management work center.
  2. Go to the Inbound Files view.
  3. Click New -> Inbound File.
  4. Enter File Type as Lockbox, and also Company and Bank ID information.
  5. Click browse and attach the respective lockbox file (for example, it could be BAI2 file with ".txt" format).
  6. Click Start File Upload.
  7. Error is thrown: 'Conversion Result is Empty'.


The file which you are uploading is being broken into batches. However, the batch information is not being saved as it should due to a missing piece of the file. The logic groups all the payments into batches and then it looks for a certain value in the BAI2 file ('7'). This value must be present, as the system logic requires it.

If the logic detects this value, it correctly stores the batch information. However, this is currently not happening, so essentially the only data being transmitted is the header and tail information (the system detects this as an empty file, hence the error message 'Conversion Result is Empty').


You must revert to your bank and inform them that the software provider relies on file which has this '7' value and the bank themselves must provide a working file (including this 7) with valid structure. Once the correct file is obtained, this process should work without issue.


lockbox; lock box; inbound file; conversion result is empty; 7; batch; payment batch , KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To


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