Symptom
The Comp Rating displays unrated in both executive review and forms eventhough the report fetches the ratings.
When report is exported we get the data correctly:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- SAP SucessFactors Compensation
Cause
The reason is missing rating scale in rating scale designer which was mapped to template XML
But when checked in rating scale designer:
The name either has been edited or the rating scale has been deleted.
Resolution
Download the template XML and search for the <comp-rating-input, check if the rating scale matches with the scales available in rating scale designer.
You can create a copy/new rating scale with same name if not present or edit the existing one if it is not referenced by many templates(if you edit you would need to change the rating scales of all the templates which is referring this).
Once saved the ratings will appear in the review and forms which was initially given.
See Also
Keywords
Successfactors compensation comprating, CmpRating, CompRating, Unrated in comprating, Unrated in Compensation forms, Unrated Comprating in Executive review, Compensation comprating, compensation rating, Unrated , KBA , LOD-SF-CMP , Compensation Management , Problem
Product
Attachments
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