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SAP Knowledge Base Article - PreviewSymptom
- Discussed the matter with SAP Cloud Support
- SAP Team evaluated the problem and determined to be either a technical gap or new requirement
- Requires further analysis by SAP's Product Team
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
- Agent Desktop (Service Agent Console)
Product
SAP Cloud for Customer core applications 2211
Keywords
Customer Influence, Agent Desktop, new enahancement, new requirement , KBA , agent desktop , customer influence , LOD-CRM-SBS-AC , Agent Console Add-on , LOD-CRM-PM-SRV , C4C Product Management - Service , Problem
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