SAP Knowledge Base Article - Preview

3295534 - US I-9 Compliance Unable to Fetch Form Data Error workaround solution - Onboarding

Symptom

  • Candidate is receiving an error when trying to start US I-9 Compliance Section 1 - Unable to Fetch Form Data
  • Customer does not want to enable the areaCode field in Manage Business Configuration due to their business requirement
  • Is there a workaround that the customer can use instead of enabling the Area Code field in phoneInfo entity?

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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2211

Keywords

areaCode, US I9 Section1, US I9, I9, Compliance Task, Compliance, US Compliance, FieldMetaOverrideConfiguration, Unable to fetch form data, error, Onboarding, ONB2, Onboarding2.0, ONB2.0, ONB, OBX , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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